Get it Right the First Time: Hawaii Tourism Watch

Hyatt Place Waikiki Beach

Dates of inspections:     August 2, 2020

Was this hotel open for guests at the time of the August 2, 2020 inspection?     Yes

August 2, 2020 Inspection Findings

Area of inspection:Inspection findings:
MasksPercentage of non-staff people whom Local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth: 25%

The inspector did not observe a staff person telling these people to put a mask on.

Plexiglas (or other) barriersThe front desk had Plexiglas barriers covering only a small square portion of the desk leaving large exposed gaps on all sides (see photo below).
Hand sanitizerThe hotel entrance, public women’s bathroom, coffee shop, bar, and water refill station did not have hand sanitizer stations. The water refill station requires you to press a button to dispense the water.
Social distancing The coffee shop, bar, and water refill station did not have markings on the floor to promote social distancing.

The lobby had chairs and seating that were not spaced 6 feet apart or more.

SignageLocal 5’s inspector spotted 4 signs explaining the hotel policy expectations for guests for social distancing, PPE, etc.
Other issuesThe coffee station had creamers, stir-sticks, sugar, lids, and sleeves out for customers to grab themselves.

There was a used towel bin that was not enclosed (see photo below).

Photos

Hyatt Place Waikiki Beach: There was a used towel bin that was not enclosed

Hyatt Place Waikiki Beach: The bar and water refill station did not have markings on the floor to promote social distancing or hand sanitizer stations. The water refill station requires you to press a button to dispense the water. There were grab-and-go items available at the bar.

Hyatt Place Waikiki Beach: The front desk had Plexiglas barriers covering only a small square portion of the desk leaving large exposed gaps on all sides.

Hyatt Place Waikiki Beach: The coffee station did not have a hand sanitizer station. It had creamers, stir-sticks, sugar, lids, and sleeves out for customers to grab themselves.