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UPDATE 3/31/20 – Here are some helpful reminders re: filing for unemployment.

UPDATE 3/22/2020 – Due to the recent COVID-19 Stay at Home order issued by Honolulu Mayor Caldwell’s office, we are requesting that you do not come to the Local 5 office to file for Unemployment Insurance starting Monday, 3/23/20.

TEMPORARY UNEMPLOYMENT INFORMATION

Temporary unemployment is filed through the Department of Labor, Unemployment Insurance Division. Qualification will be determined by DLIR.

INSTRUCTIONS FOR FIRST-TIME APPLICANTS:

  1. You MUST register online at the DLIR website: https://huiclaims.hawaii.gov/#/login. Click “Create Account” under “Claimant Registration” to get started. To get the website link, you can text UNEMPLOYMENT to 877-877.
    1. Instructions on how to register.
    2. To register, you MUST have:
      1. Email address
      2. Social security number OR green card number (aka permanent resident card number)
      3. Checking or savings account number and bank routing number
    3. Registration online is available 24/7.
    4. DLIR is also taking appointments for over-the-phone applications. To apply for unemployment over the phone, call DLIR at 808-762-5752 between 7:45am to 4:30pm, Monday to Friday.
  2. File a claim on the DLIR website.
    1. Instructions on how to file a claim.
    2. You can only file online during these times:
      1. Monday through Friday: 6:30am-11:00pm
      2. Weekends and Holidays: 9:00am-11:00pm
    3. Answer all the questions. Please remember the following when filling out the form:
      1. Under “Name,” use your legal name.
      2. Under “Employment Type”, select “Full-Time”.  Everyone should do this unless you work a full-time job elsewhere and this is a true part-time job.
      3. Reason for Separation: select “Still Employed”
      4. Under “Is your unemployment the result of Covid-19? Type: Yes.
      5. In the Eligibility Review Questionnaire, answer “Yes” to question #2 (“Are you available to accept full-time work?”). Type “XXXX” in remaining boxes until question 6..
      6. Question 6. “Do you expect to obtain work through a Labor Union?”  Select Yes.
    4. After completion, you will receive a confirmation number.
  3. Call the UNITE HERE Local 5 office with your confirmation number from DLIR: 808-941-2141. Follow instructions from Local 5. The Local 5 office is open from Monday to Friday, 8:00am to 5:00pm.

DLIR is also taking appointments for over-the-phone applications. To apply for unemployment over the phone, call DLIR at 808-762-5752 between 7:45am to 4:30pm, Monday to Friday.

The local unemployment offices on all islands remain closed to walk-in and in-person services indefinitely.

For more information, call our office at 808-941-2141.

INFORMATION FOR THOSE WHO HAVE PREVIOUSLY REGISTERED FOR UNEMPLOYMENT:

If you have previously registered for unemployment but need to reset your password, you can call DLIR at this phone number: 808-762-5751.

This phone number will be open 7:45am to 4:30pm Monday to Friday.

The local unemployment offices on all islands remain closed to walk-in and in-person services indefinitely.