Daily room cleaning posts and news

Posts

Modern Honolulu housekeepers delegate to bring back daily room cleaning

Modern Honolulu housekeeping leaders delegated the general manager yesterday to demand the return of daily housekeeping service and improvements on working conditions and scheduling. We will go back next week for answers! #UnionAdvantage

Hyatt Regency Waikiki workers ask guests to request daily room cleaning

Hazelson Dy and Patrick Dy are brothers and housekeepers at the Hyatt Regency Waikiki. They passed out leaflets and talked to guests about requesting daily room cleaning. Guests deserve a clean hotel room. Daily room cleaning is required by our collective bargaining agreement, and would help housekeepers like them get back to work so they can pay rent and put food on the table for Hazel’s 4 kids and Patrick’s 1 kid. #UnionAdvantage

Hyatt Centric Waikiki workers from different department delegate the General Manager

80% of Hyatt Centric Waikiki leaders from different departments showed their unity and solidarity by calling on the GM to reopen the poolside bar and to have hot meals served for workers every day.
Housekeepers urged that it is their right to have a good meal while doing vigorous work.
 
Glen, a bartender, expressed his frustrations being furloughed and not being able to provide for his family. Other workers said they want Glen and other food & beverage workers to come back. #UnionAdvantage

Hilton Hawaiian Village housekeepers win clear protocols on breaks, returning rooms

“You don’t know how to read English?”
“You’re so slow, you can’t do the job?”
These are some examples of what housekeepers at the Hilton Hawaiian Village hear from management.
 
There has been no clear process to return rooms, so workers are overworked and have no time to take breaks in their 8-hour shifts.
 
But we are standing up and fighting back! Dozens of workers delegated management about intimidation, harassment, and workload.
 
As a result, housekeepers WON clear protocols about how to take breaks and return rooms, as well as a process to prevent intimidation and harassment from management. We win when we STICK TOGETHER! #UnionAdvantage

National Labor Relations Board issues complaint and notice of hearing against Hilton Hawaiian Village

Press release for August 6, 2021

Media Contact:

Bryant de Venecia

Cell Phone: (808) 546-0024

bdevenecia@5.unitehere.org

National Labor Relations Board issues complaint and notice of hearing against Hilton Hawaiian Village

(Honolulu) – The National Labor Relations Board (NLRB) issued a complaint and notice of hearing against Hilton Hawaiian Village based on an unfair labor practice charge filed by UNITE HERE Local 5, a labor union that represents around 1,800 workers at the hotel.

Local 5 alleges that the Hilton Hawaiian Village—the largest hotel in Hawaii and the largest Hilton in the world—has refused to provide the Union with documents backing up the hotels’ claim that eliminating daily room cleaning was partially due to guest preference. By refusing to furnish the Union with these necessary documents, the NLRB determined that the hotel violated the National Labor Relations Act.

Hotels like Hilton Hawaiian Village are taking advantage of the pandemic to cut down labor costs by not providing daily room cleaning. The Union been calling on hotels to bring back daily room cleaning and other guest services so that workers can get back to work and guests can have a safe, quality vacation experience.

Housekeepers who have returned to work are suffering from fatigue and stress because it is more difficult to clean a room that hasn’t been cleaned for several days, sometimes weeks.

Hilton Hawaiian Village told the Union that it eliminated daily room cleaning in part due to guest preference. On March 16, 2021, the Union requested documentation supporting the hotel’s claim and, thus far, has received no responsive documents from the hotel.

Hilton Hawaiian Village has until August 17, 2021 to respond to the NLRB’s complaint. The NLRB has scheduled a hearing on this matter beginning on October 19, 2021.

Local 5 represents approximately 12,000 workers throughout Hawaii who work in the hospitality, health care and food service industries and is an affiliate of UNITE HERE, an international union that represents over 250,000 workers throughout the U.S. and Canada. For more information, visit www.unitehere5.org.

# # #

Editorial: Bring back more hotel workers

Last summer, following months of tourism lockdown, Unite Here Local 5, which represents some 12,000 hospitality, health care and food service workers, called for stepped-up workforce protections to guard against COVID-19 as Hawaii framed a strategy for restarting its stalled economic engine. (read more)