Get it Right the First Time: Hawaii Tourism Watch
Doubletree Alana
Dates of inspections: September 10, 2020
Was this hotel open for guests during the September 10, 2020 inspection? No
Has this hotel committed in a written agreement with Local 5 to providing COVID-19 testing for workers? No
Has the hotel provided Local 5 with its policies/procedures/guidelines for contact tracing and tracking staff interaction with guests and other staff: No
Percentage of non-staff people whom local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth: N/A**
September 23, 2020 Inspection Findings
| Area of Inspection: | Inspection findings: |
|---|---|
| Plexiglas (or other) barriers | The Trees restaurant cashier stand had a barrier that covered a small area and left space on either side where guests could breathe, talk or cough into the work area.
The front desk Plexiglas covered part of the area leaving gaps where customers could breathe, talk or cough into the work area. There were no barriers between the work stations. See photo. The bell and valet stand didn’t have Plexiglas barriers. See photo. |
| Hand Sanitizer | Escalators didn’t have hand sanitizer stations or COVID signage. See photo.
Two hand sanitizer stations were observed in hallway. See photo. |
| Social Distancing | Employee work desks didn’t have barriers or physical engineering to promote social distancing. See photo. |
| Signage | An elevator lobby didn’t have COVID signage about facemask and elevator capacity limits, nor social distancing floor marks. See photo.
An elevator lobby had one sign about social distancing. See photo. The front desk had floor signs about social distancing. See photo. |
| Other | The employee lunch room didn’t have hand sanitizer or social distancing floor markings. See photo. |
The Trees restaurant cashier stand had a moveable barrier that covered part of the area and left space on either side where guests could breathe, talk or cough into the work area.
The front desk Plexiglas only covered space in front of computers leaving large gaps where customers could breathe, talk or cough into the work area. There were no barriers between the work stations. The front desk had floor signs about social distancing.
The bell and valet stand didn’t have Plexiglas barriers.
Escalators didn’t have hand sanitizer stations or COVID signage.
Employee work desks didn’t have barriers or physical engineering to promote social distancing.
An elevator lobby didn’t have COVID signage about facemask and elevator capacity limits, nor social distancing floor marks. There was one hand sanitizer.
The employee lunch room didn’t have hand sanitizer or social distancing floor markings.
Two hand sanitizer stations were observed in this hallway. See photo.