Get it Right the First Time: Hawaii Tourism Watch

Hilton Hawaiian Village

Dates of inspections:     Jul 8, 2020, Aug 19, 2020 , Oct 2, 2020

Was this hotel open for guests during the October 2, 2020  inspection?             No

Has this hotel committed in a written agreement with Local 5 to providing COVID-19 testing for workers?     No

Has the hotel provided Local 5 with its policies/procedures/guidelines for contact tracing and tracking staff interaction with guests and other staff:     No

Percentage of non-staff people whom local 5’s inspector(s) observed were not wearing masks or the mask didn’t cover their nose or mouth:     N/A**

October 2, 2020 Inspection Findings

Area of inspection:Inspection findings:
Plexiglas (or other) barriersMail and Key desk Plexiglas barriers didn’t cover entire desk, and there was no COVID signage or social distance floor markings. See photo.

Lagoon Tower employee desk had no Plexiglas barriers, signage or social distance floor marking. See photo.

Kalia Tower bell and valet desk didn’t have Plexiglas, signage or hand sanitizer stations. See photo.

Social distancingTapa Bar customer tables were spaced out. See photo.
SignageLagoon Tower entrance had no signage. See photo.

Lagoon Tower elevator lobby had no signs or social distancing floor markings.

Tapa elevator lobby had COVID signage. See photo.

OtherAlii Tower elevator lobby didn’t have COVID signage or floor markings. See photo.

Tapa Bar had no Plexiglas barriers, nor hand sink for servers. See photo.

Concierge desk had no Plexiglas, signage, or floor markings. See photo.

Parking garage elevator lobby had COVID signage. See photo.

You can view protocol documents the hotel sent in response to Local 5’s information request here, the union received these protocols around September 3, 2020.

Photos

Mail and Key desk Plexiglas barriers didn’t cover entire desk, and there was no COVID signage or social distance floor markings.

Lagoon Tower employee desk had no Plexiglas barriers, signage or social distance floor marking.

Kalia Tower bell and valet desk didn’t have Plexiglas, signage or hand sanitizer stations.

Tapa Bar customer tables were spaced out.

 

Lagoon Tower entrance had no signage.

Lagoon Tower elevator lobby had no signs or social distancing floor markings.

Tapa Tower elevator lobby had COVID signage.

Ali’i Tower elevator lobby didn’t have COVID signage or floor markings.

 

Tapa Bar had no Plexiglas barriers.

Concierge desk had no Plexiglas, signage, or floor markings.

Parking garage elevator lobby had signage and maximum capacity signage.