Hilton reservation agent fights final written warning

2016.03.31 HHV Jaclyn Tom, GailJaclyn Tom, a Hilton Hawaiian Village reservation agent, was issued a final written warning for tardiness. She clocked in at 7:01a for a shift that begins at 7:00a. She worked with her Shop Steward Gail Kawaguchi to investigate and file a grievance. They successfully argued that clocking in 1 minute late should not be considered excessive tardiness, and her warning was expunged. Congratulations!