VICTORY! Food & Beverage workers at Hyatt Regency win grievance and backpay

In January 2024, waithelp at The Buffet at Hyatt Regency won their grievance against management and $13,000 in backpay.

Since June 2023, management had not been honoring the section in their CBA that said buffet waithelp should receive a 15% service fee for all comped meals. Pamela Toma, their shop steward, gathered receipts to show that management was in violation. Together, the workers organized to bring this issue to management and put a stop to this unfair practice.